2nd Line Support Team Lead
Who are we?
We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:
To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.
We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: 2nd Line Support Team Lead
Salary: £40,000 - £45,000 per annum (dependent on experience).
Location: This is a hybrid role, combining remote work with regular collaboration in our Derby office at least two days per week.
Contract Type: Permanent
Hours: 37.5 hours per week. Monday - Friday.
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What will you be getting up to?
Lead, mentor, and manage a team of end-user computing specialists, fostering a collaborative and results-driven work environment
Develop and implement strategies to optimize end-user computing resources, ensuring a seamless and secure user experience.
Utilise Microsoft Intune and Microsoft 365 technologies to manage, configure, and secure end-user devices and applications.
Collaborate with security and compliance teams to implement and enforce security policies, data protection, and user access controls.
Maintain and enhance endpoint security measures, including antivirus, firewalls, and encryption, to safeguard company data and systems.
Oversee the provisioning and management of end-user hardware, software, and mobile devices.
Monitor and report on the performance, availability, and reliability of end-user computing infrastructure.
Stay up-to-date with industry trends and best practices in end-user computing, security, and user experience.
Provide technical guidance and mentorship to members of the software engineering team
What do we need from you?
Proven experience in managing end-user computing environments with a focus on security and user experience.
Strong expertise in Microsoft Intune and Microsoft 365 administration.
Knowledge of security best practices, compliance standards, and data protection regulations.
Leadership and team management skills, including the ability to coach and develop team members.
Excellent problem-solving and decision-making abilities.
Effective communication skills to collaborate with cross-functional teams.
Industry certifications such as Microsoft Certified: Intune and Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
What is in it for you?
Paid time off every month to do something that makes you happy
31 days' holiday plus days off for your birthday, getting married, or moving house
Additional holidays for length of service
Long service awards
Staff discount on cars and finance options
Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
Smart Tech in partnership with Currys
Cycle to work
Pension
Healthcare
Enhanced Parental Leave
Employee Assistance Programme (EAP)
Vocational and personal development training courses
Quarterly team socials
Team feasts
Scratch card rewards
Sharesave scheme (SAYE)
Plus much more!
Closing Date: 12th January 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
#IND1

- Department
- Technology
- Locations
- HQ
Our teams
Making car buying easy takes all kinds of people. Yes, our Online and Showroom Sales teams kick off the process, but who’s keeping the engine running behind the scenes? For starters, there’s our Vehicle Preparation and Workshop teams, getting cars ready for sale. Then, there are Buyers, hunting out the best vehicles around. Software and Product teams create an amazing digital experience while Aftersales help customers post-purchase. Finally, there’s Head Office and Business Support keeping everything running smoothly.
About Motorpoint
Car buying made easy
At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise.
We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget.
Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy.
So, what are you waiting for? Take a look at our cars or find out more about us below.
Already working at Motorpoint?
Let’s recruit together and find your next colleague.