Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).

We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues.

So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, than Motorpoint is the place to be and we are on a mission!

The Role

If you were to join us as an Accounts Assistant here is what you want to know.

Location: Derby, Champion House, Wyvern Business Park, Stephensons Way, Derby DE21 6LY

Hours/shift pattern: 37.5 hours, Monday – Friday 9-5pm, the role will include rota-based evening until 8pm & weekend cover (7pm during winter months)

The role will include meeting busy moth end deadlines. It is a fast environment where multi-tasking and attention to detail is a must. The role will mainly support the work in the Customer Operations team ensuring timely allocation of customer funds and support to the stores on payment queries, with essential work on investigating & reporting payments received. The role will also cover work in Vehicle Accounts Payable. Reporting into the Customer Operations Supervisor.

What will you be getting up to?

• Manage the Portal which contains customer refunds and payments
• Manage 3rd party finance request
• Timely and accurate credit of sales order on request
• Liaising with customers and suppliers to resolve any issues
• Site support for customer & supplier refund and invoice queries
• Request of new supplier or updated account details forms
• Accurate posting of vehicle purchase invoices to supplier accounts
• Daily processing of payments for vehicle suppliers, in line with Stock Control request for payment
• Other Ad Hoc tasks as required.

What do we need from you?

• AAT Level 2 minimum is essential
• Previous experience is essential
• Demonstrate behaviours in a style that upholds the Motorpoint Core Values
• Ability to communicate with customers and colleagues in a positive manner
• Well organised, logical approach to workload with the ability to manage several processes and tasks at the same time and prioritise accordingly
• Thorough and consistent with attention to detail and accuracy, follows tasks through to completion
• Open minded, willing to give and receive feedback to improve performance
• Ability to evaluate processes and review to improve efficiency
• Excellent IT skills
• Excellent administration skills and problem-solving skills
• Passionate and determined approach
• Takes responsibility for own actions and decisions
• Flexible and responds positively to change and willing to try new ideas
• Friendly, approachable, and enthusiastic personality

What is in it for you?

• Paid time off every month to do something that makes you happy
• 31 days holiday plus days off for your birthday, getting married or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
  
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed