Customer Care
Smooth journeys are guaranteed at Motorpoint – and not just in our cars. Our Customer Care team strive to provide a top-notch service for every customer who walks through our (real or virtual) doors. They love talking to people and listening to what they have to say. Their aim is to support customers, resolve any issues and capture any feedback they might have so we can improve the overall experience. In short, our Customer Care team make sure every single customer leaves feeling happy and satisfied. They offer support to all of our sites and take pride in doing their job well. Why is this important? Because we’re not like other dealerships. We want the experience to be different – and if you join our team, you’ll be the magic ingredient. If you have previous customer service experience, great. But ultimately customer care comes down to understanding what people want and need.
Why join us?
We’ve come a long way in the last 25 years but the journey’s far from over. With multiple sites in the pipeline, our sights are set on high-octane, hold-on-to-your-hats growth. That means it’s a hugely exciting time to be at Motorpoint as we invest and expand. Combine this with industry-leading development and you’ve got an incredible future ahead. But wait, we haven’t told you the best bit: our culture’s built around you. There’s a fantastic team who are keen to meet you and wall-to-wall support. Want more? How about some game-changing rewards – like (fully paid) time to do what matters and share-buying opportunities? If all that appeals, you’ll be joining one of The Best 100 Companies to Work For. Proud, Happy, Honest and Supportive? You’ll fit right in.