Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).

We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues.

So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, than Motorpoint is the place to be and we are on a mission!

If you were to join us as an MOT Tester, here is what you want to know.

• Salary: £36,270 + monthly bonus scheme (£4,200 pa)
• Location: Birmingham
• Contract type: Permanent
• Hours/shift pattern: 45 hours a week, 5 days over 7

Role Purpose:

As a member of our network of MOT Testers you will play a pivotal role in upholding our commitment to road safety and ensuring the reliability of vehicles on the road. As an essential member of our team, the MOT Tester is entrusted with the responsibility of conducting thorough MOT tests in strict adherence to DVSA regulations. This role holds immense significance in ensuring that vehicles meet stringent safety and environmental standards, contributing to the overall well-being of our community and beyond.

Alongside your day-to-day MOT Testing activities, you will work in a team that is passionate, proud and determined to make a huge contribution to our business operations. This may require you to undertake other task associated with the preparation of vehicles, including but not limited to PDI inspections, vehicle maintenance and repairs and general stock processing.

You will be a confident and effective communicator with the ability to Deliver Outstanding Customer Service, while also possessing strong analytical and problem-solving attributes. Supporting the Business, you will be constantly looking for new ways to improve the team and your operation. Taking inspiration from the latest thinking from within the industry you will act as a real change agent for the transformation and growth of our business.

Qualifications and Skills:

Essential

• Proven experience as a technician within the motor trade
• Full UK Driving Licence
• Level 3 in Light Vehicle Maintenance **

Desirable

• DVSA accreditation as an MOT Tester **
• Proven experience as an MOT Tester in a reputable automotive service facility
• In-depth knowledge of current MOT testing regulations and procedures
• Strong diagnostic and problem-solving skills with the ability to identify and rectify defects efficiently
• Excellent attention to detail and accuracy in completing paperwork and documentation
• Effective communication skills to interact with customers and team members
• Ability to work independently and as part of a collaborative team
• A commitment to ongoing professional development and staying abreast of industry updates
• Basic computer literacy for completing digital documentation
• Proven experience in a variety of vehicle types and models
• Strong time management skills to ensure timely completion of tests and inspections
• Adaptability to handle a diverse range of vehicles and testing scenarios
• A commitment to upholding ethical standards and ensuring the integrity of the testing process
• Strong interpersonal skills and the ability to build trust with customers

** For the right candidate we will be able to support with the training and accreditation required, providing all other essential qualification and skills have been met. This would require the successful individual to agree a two-year commitment with Motorpoint, following completion of the training. **

Role responsibilities:

Conduct comprehensive MOT Tests:

• Perform thorough MOT tests in accordance with DVSA regulations, ensuring all aspects of vehicle safety and compliance are assessed
• Utilise state-of-the-art testing equipment to evaluate key components such as lights, brakes, steering, suspension, and tyres

Detailed vehicle inspections:

• Conduct detailed inspections to identify defects and issues, providing clear and concise information to vehicle owners
• Use your diagnostic skills to pinpoint and articulate the nature of identified problems, assisting customers in understanding the necessary repairs

Accurate documentation:

• Complete all required paperwork and documentation with precision and within designated timeframes
• Maintain meticulous records of tests, inspections, and any identified defects, adhering to regulatory and organisational standards

Stay informed on regulations:

• Keep abreast of changes in MOT testing procedures and regulations, attending regular training sessions to stay updated on industry best practices
• Proactively seek out and share knowledge with team members to enhance collective expertise

Equipment maintenance:

• Ensure the proper maintenance and calibration of testing equipment to guarantee accurate and reliable test results
• Report any issues with equipment promptly and collaborate with the maintenance team to address concerns efficiently

Customer service excellence:

• Provide exceptional customer service by explaining test results in a clear and understandable manner
• Offer guidance on recommended repairs, answer customer queries professionally, and maintain a customer-centric approach throughout interactions

Team collaboration:

• Collaborate seamlessly with other team members, including technicians and service advisors, to facilitate a smooth workflow and deliver comprehensive automotive services
• You will be authentic and a role model who embodies our values and behaviours
• Resilient, self-motivated, and accomplished at forming relationships and influencing people at all levels
• Maintain a clean and organised work environment, adhering to health and safety standards to create a safe and efficient workspace.

What is in it for you?

• Paid time off every month to do something that makes you happy
• 28 days holiday plus days off for your birthday, getting married or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
  
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed