Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:

To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.

We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

The Role: HQ Stock Control Administrator

Salary: £23,887.50 per annum.

Location: Champion House - Derby.

Contract Type: Permanent

Hours: 37.5 hours per week (Monday - Friday).

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What will you be getting up to?

As a Stock Control Administrator, you will play a key role to support the efficient delivery of operational, inventory, and supplier-related activities. The successful candidate will play a key role in managing orders, case administration, audits, and supplier communications, while ensuring accurate records and timely processing across multiple systems.

Key Responsibilities:

The role will be responsible for managing order and case administration activities, including processing invoices and orders, handling pre and post collection cases, consignments and coordinating collections with delivery companies. Responsibilities also include managing back-order items and customer-possession item requests, logging all vehicle book packs items and coordinating post to sites. Monitoring central requests, monthly reporting, and handling related calls will be essential to the role.

Inventory & Audit Control:

These include conducting key audits, part audits, and SD card audits, managing an exception report, scanning documents and maintaining accurate and up-to-date records. The role will ensure discrepancies are investigated, resolved, and reported in line with company standards.

Supplier Management:

The role also supports procurement and supplier management activities, including ordering missing items, as well as sourcing cost-effective replacement parts. Regular supplier contact is required to resolve issues, obtain updates, and prepare supplier reports.

Performance and Feedback:
Support the department in meeting customer service (Net Promoter Score - NPS) targets.

Collaboration:
The role will also involve supporting broader Supply Chain operations to ensure efficient coordination and high standards of customer service.

Flexibility and Support:
Be prepared to assist with additional tasks and responsibilities within the department as required, demonstrating flexibility and the ability to support other functions when needed.

What do we need from you?

• Experience in customer service is a benefit but not essential.

• Strong organisational and communication skills.

• Ability to manage multiple tasks and deadlines efficiently.

• Problem-solving skills, with a focus on delivering prompt solutions.

• A proactive, positive attitude with a commitment to maintaining high standards of customer service.

What is in it for you?

• Paid time off every month to do something that makes you happy

• 31 days' holiday plus days off for your birthday, getting married, or moving house

• Additional holidays for length of service

• Long service awards

• Staff discount on cars and finance options

• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform

• Smart Tech in partnership with Currys

• Cycle to work

• Pension

• Healthcare

• Enhanced Parental Leave

• Employee Assistance Programme (EAP)

• Vocational and personal development training courses

• Quarterly team socials

• Team feasts

• Scratch card rewards

• Sharesave scheme (SAYE)

• Plus much more!

Closing Date: 26th January 2026

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.

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